Cancellation and Rescheduling Policy:
I request that all cancellations and rescheduling be made with as much advanced notice as possible. Cancellations made with a minimum of 24 hours notice can be rescheduled within a package period for no additional fee. Cancellations made the same day but before 3pm on a school day (i.e. a sick child) will be charged for 30 minutes of time or deducted half an hour from a package. Last-minute Cancellations made after 3pm or with no notice at all (i.e. I arrive and the student is not available) will be deducted as a full one-hour session from a package. All cancellations made on weekends or school holidays will be deducted as a full one-hour session if less than 24 hour notice is given. All rescheduling must be made up within a package period (subject to availability) or will automatically be forfeited.
-24 hour notice: No charge
-Same-day Cancellation: Full charge
-Same-day Cancellation before 3pm on a School Day: Half charge
-Packages must be used within 30 days or forfeited